Customers shipping using our Economy Service or Economy Plus Service, your shipment will be palletized at the bonded warehouse and will be consolidated with other shipments.
Customer shipping using our First Class service will have their entire shipment put inside custom made shipping crates. For smaller LCL (Less than Container Load) shipments, each item will be securely packaged and all items will be secured inside the crate.
For larger shipments on a basis of FCL (Full Container Load, each item will be securely packaged and loaded and secured inside the container.
Customs & Documentation For export customs clearance Shipmates will require the following documents:
- Photocopy of Shipper’s passport including information page, picture page, and passport number.
- Completed and legible packing lists
- Your airline information for your departure from Japan, we require the airline name, flight number, date of departure and destination.
This is required to ship your items as unaccompanied personal effects.
Japanese Customs requires that the shipper will or has left Japan in order to ship items as personal effects. Shipmates will contact your airline and obtain a Reservation or Boarding Certificate.
Insurance Coverage Optional insurance coverage is available at a premium of 1.3% of the total value of your goods as declared on your packing list(s).
Delivery Service at the Destination: Import customs clearance and delivery of your sea shipment at the destination is available through Shipmates Worldwide Moving at additional cost.
* Door delivery may not be available at some destinations
